Last Updated: 9/13/2024
Strange Integrated Real Estate LLC DBA Jack BNB ("we," "us," or "our") is committed to ensuring our communication practices are transparent and comply with applicable regulations. This document outlines our compliance policies related to SMS communications, including opt-in/opt-out procedures, data privacy, and user rights.
1. Terms of Service (TOS) Compliance
By using our services, including SMS communications, you agree to our Terms of Service ("Terms"). The Terms outline the nature of our services, your responsibilities, and our rights. Please refer to our full Terms of Service for detailed information.
Acceptance of Terms: By opting into our SMS communications, you agree to abide by our Terms of Service.
Termination of Service: We reserve the right to terminate or suspend your access to our SMS services if we believe your actions violate these Terms or are harmful to others.
2. Privacy Policy Compliance
We are committed to protecting your privacy and handling your personal information responsibly. Our Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including SMS communications.
Data Collection and Use: We collect information such as your name, address, phone number, and rental preferences to provide rental services and communicate via SMS.
Data Security: We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights: You have the right to access, update, or request the deletion of your personal information. For more details, please refer to our Privacy Policy.
3. SMS Opt-In/Opt-Out Compliance
We adhere to regulations regarding SMS communications, ensuring that you have control over your communication preferences.
Opt-In Process: You may opt into SMS communications by providing your mobile number through our website, rental application, or other means. By opting in, you consent to receive text messages related to your rental status, pricing updates, and more.
Opt-Out Process: You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. We will send a final confirmation message after you opt out.
Message Frequency: You may receive up to 10 messages per month. Message and data rates may apply.
Help and Support: Reply "HELP" to any text message for assistance or contact us directly at 701-203-1413 or [email protected].
4. User Consent and Transparency
We seek your explicit consent before sending SMS communications. By opting in, you agree to receive messages for the purposes outlined in our Terms of Service and Privacy Policy.
Explicit Consent: By submitting your mobile number and opting in, you consent to receive SMS messages related to our services.
Transparency: We provide clear information on message content, frequency, and potential costs during the opt-in process.
5. Compliance with 10DLC Regulations
To ensure compliance with 10DLC (10-Digit Long Code) regulations, we have implemented the following practices:
Clear Opt-In Mechanism: Our opt-in process requires you to actively consent to receive SMS messages by providing your mobile phone number.
Message Content: All SMS communications will relate to rental services, including application status, rental updates, pricing, and maintenance notifications.
Frequency Disclosure: We disclose the expected message frequency during the opt-in process and in our Opt-In and Opt-Out Policy.
Opt-Out Mechanism: You can opt out at any time by replying "STOP" to any message.
6. Data Retention and Record-Keeping
We retain records of your consent and interactions with our SMS services to comply with regulations and to provide a seamless service experience.
Retention of Consent: We maintain records of your opt-in consent for SMS communications as required by regulations.
Data Retention: Personal information is retained for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law.
7. Message and Data Rates
Standard message and data rates may apply to SMS communications, depending on your mobile carrier and service plan.
Cost Disclosure: Message and data rates are disclosed during the opt-in process and in our Opt-In and Opt-Out Policy.
Carrier Information: Please check with your mobile carrier for details on SMS/text messaging rates.
8. Contact Information for Compliance Concerns
If you have questions or concerns regarding our compliance practices, please contact us at:
Email: [email protected]
Phone: 701-203-1413
Address: 1002 S Sleepy Hollow Dr, Irving, TX 75061
9. Changes to Compliance Policies
We may update our compliance policies from time to time to reflect changes in regulations or our practices. When we make changes, we will revise the "Last Updated" date at the top of this document.
Notification of Changes: We will notify you of significant changes to our compliance policies by posting an updated version on our website.
Your Continued Use: Your continued use of our services after changes are made signifies your acceptance of the revised policies.